Disney College Program
Much like the Disney PI and MI what you do during training will depend on your specific role, but I will start out by saying you lifeguard’s have an extra step. If you happen to be in the lifeguard role prior to even starting your property orientation you will have to complete a swim test (twice) and Ellis training. The first will happen shortly after you arrive usually on the check-in day or the day after. For everyone else your first training with Disney is typically your themed property orientation (Aloha Day, Grand Difference, Our Town –yup these are just a few), but some of you might have OJT first which is fine. However most do not so on property orientation day it will typically be about 4 hours, and consist of information you are going to actually need to know. Usually it consist of learning about amenities, restaurants, attractions, parade times, fireworks, building locations, pool locations, areas nearby, methods of transportation, and etc. You will also have a walking tour of guest and non-guest areas to get a feel of where everything is on that particular property. During your OJT you will be with a trainer (you do not always have the same one) who will teach you basically everything you need to know, or what they think you need to know about doing your job. This will consist of about 4 days of training, and on the final day you will have an assessment which yes you do need to pass. After you pass the assessment (which is also not hard) you will have a talk with one of your managers about expectations and what not, and then be signed off as finally earning your ears.
Disney Professional Internship
Corporate: On the first day of training it will usually consist of starting off by taking a tour of the building (for me it was Team Disney), then taking a tour of your floor, and of course the cubicles (yup gotta love those). You may also go to see some of the buildings nearby as well that you might need to know for your job. You might also go out to lunch with the team you will be working with (at WDW usually lunch is at a resort restaurant), and then you will be taking more tours. For some roles you may take a tour of the convention centers / hotels on the resort property as well as other event location. For those of you who do not do that the rest of the mornings there will usually be filled with training classes where you will learn to use all of the programs needed for your role.
Theme Park/Resorts: You will have a themed property orientation regardless of your role you will take a 3-4 hour class before beginning on-the-job training (OJT). During this course you will learn all your area has to offer (yes I mean everything…) from activities, amenities, events, and etc. You will also take a lovely walking tour of the entire area of both guest and non-guest areas. After that you will have you OJT, which usually consist of about 4 days. What you are trained on depends on your specific role, but it will be skills needed to do your everyday work. At the end of the training you will have to complete an assessment (I promise it is not hard), and then have a meeting about expectations with a manager. Then you finally get to stop earning those ears, and become a regular non-trainee cast member.
I want to be clear this was left general on purpose, but if you want a more specific look into what check-in day will look like in my next F.A.Q. post I will attach some other helpful blogs that go into more specific internships as well.
I wish I could say general excitement since you are actually working for this first time at Disney as a Cast Member, but really it is just helping you get into the swing of things. The first day when you are on your own it finally sets in you are working for Disney, and this is going to be your home for the next 6 months to a year.
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