Showing posts with label Web-Based Interview. Show all posts
Showing posts with label Web-Based Interview. Show all posts

14 August, 2016

It is Time: The DCP Spring 2017 Application


The applications for the Spring Disney College Program 2017 applications have dropped, and here is just a friendly reminder of a few helpful hints when applying. As well as other links as posted prior you may find useful during your application process.

Dashboard Stages
Submission: Application has been completed and sent to Casting
In Progress: (Self explanatory)
NLIC: No Longer in Consideration and it means you did not get the role
Interview Stage: Sometimes changes to this when you are given an interview offer
Offer Stage: Means you were emailed an offer
Post-Offer Stage: Means you accepted the offer


Stages of the CP process
WBI
Phone Interview


Walt Disney World  Roles
Attractions
Bell Services
Bibbidi Bobbidi Boo Boutique / Pirates League
Bus Greeter
Character Attendant
Character Performer *
Children’s Activities
Convention Guide
Costuming Operations
Custodial
Floral
Hopper
Housekeeping
Lifeguard
Merchandise
Monorail
PhotoPass Photographer
Quick-Service Food and Beverage 
Recreation attractions
Seater
Vacation Planner
Watercraft

Disneyland Roles
Attractions
Cast Costuming
Custodial
Custodial Busser
Disney Desk
Entertainment Costuming
Food Cart Cashier
Food & Beverage Quick Service Restaurant
Front Desk
Food Prep
Guest Services
Lifeguard
Park Greeter
Photopass Photographer
Quick-Service Food & Beverage Cashier
Retail Sales Clerk
Transportation and Parking
Vacation Planner

*These roles are all updated as of August 15,  2016 and are all on the Spring 2017 applications for both Walt Disney World and Disneyland. 
**Roles that are italicized are considered high need roles 


Roles Advice
  • Vacation Planner, Children's Activities, BBB/PL, Seater, and Convention Guide are very competitive roles as they take very few CPs. 
  • Roles such as QSFB, Custodial, and Lifeguard, Housekeeping, and Attractions are going to be popular roles that take on a lot of CPs, so chances are if you choose one of those you will probably get it
  • If you notice some of these roles are not offered at each park, so if you want to be a performer but want to do Disneyland that is not going to happen
  • Concierge and Front Desk at WDW were pulled as of Fall 2016 it is unknown if they will return for Spring 2017
  • Lifeguard, Attractions, Monorail, Transportation, Watercraft, Children's Activities, and Recreation are drug tested roles -anyone not in these roles is subject to random drug testing at check-in 

Tips & Tricks:
  • When filling out the application make sure you are being detailed
    • Especially during the previous role history section use quality over quantity
  • If you lack previous job history experience use volunteer or internship experience as well
  • Do not choose both WDW and DL if you only want to be considered for one over the other
    • This is true especially if you want DL it is a smaller program, and you are more likely to be placed at WDW if you put both
  • Do not choose both Advantage and regular if you only want to be considered for one over the other as again it won't hurt your chances
  • Resumes are not needed for the Disney College Program application, so focus your time on the application itself
  • Cover Letters are not needed for the Disney College Program application, and I suggest you do not write one
  • Do practice some of the possible questions that will be on the phone screening as seen on this posting
  • Use the STAR method as this is Disney (and most companies) preferred way of answering interview questions
  • Keep in mind for Disneyland taking courses is required for the CP program while at Walt Disney World it is optional
  • Keep in mind if you have applied before the Web Based Interview is valid for 6 months as a company policy, so if you failed within the last 6 months you will need to wait until it has expired
  • Here is my blog posting about tips for the Web Based Interview
  • A lot of candidates do not get chosen their first try, so if you get stuck in submission or are NLICed just try again.
Entertainment Auditions:
  • Wear comfortable yet form fitting clothing
  • Wear comfortable shoes (tennis shoes would be ideal)
  • Do not Disney bound as the princess you want to be
    • Keep in minds most princesses are friends with quite a few other characters including sometimes other princesses and fur
  • Understand most candidates do not get it on the first, second, or even the third try -do not get discouraged sometimes its just Disney is only looking to fill certain roles
  • Know going in majority of the roles are going to be for fur character meet and greets
    • Very few will be chosen for face characters  meet and greets or parade performers
  • Keep makeup to a minimal and as natural as possible if you choose to wear any
  • Have your hair pulled back away from your face especially if you are aiming for face character as they are looking at your face shape
  • Keep nails clean
    • I would go with a neutral polish, or French tips (kept short)
  • You do not need to know how to dance they will teach you a routine (it is very basic)
  • Most of the CPs are chosen for fur over anything, so just be aware of that going in
  • They are very strict about heights, and they will measure you before the audition
  • The cattle call is the worst, and this is where about 80-90% off the candidates are cut out from the process.
  • Keep in mind if you are chosen for fur entertainment does do specific auditions within their department for face typing.

Common Questions:


When will I get an email about the WBI?
Typically the first email is a thank you for applying, and that just means they received your application. The WBI invite will come later (if they send you one), and you will need to complete it within a certain time after receiving it.

What do they look for on the WBI?
Consistency! They will keep wording the same question in different ways trying to trick you into changing your answers, so always read the statement carefully before answering. As for strongly, agree/disagree, and neutral my method has always been (for the WBI at Disney and other employers)...

Strongly: occasionally
Agree/Disagree: often
Neutral: minimal

When do I find out if I passed the WBI?
Right after you take it you will read a statement that says basically you passed or you did not pass.

How long is the WBI good for?
6 months as a company policy is how long WBI stay in the system for

Does passing the WBI mean I will get a phone screen?
No, but it does mean you are more likely to be offered one

How long is the phone screen?
Expect it to be about 20-25 minutes

How long does the entire process take?
Depends on the specific candidate for some like myself the entire process took less than 72 hours from applying to getting an offer, while there are some who the process takes 3-4 months from applying to getting an offer.
Does applying at application drop mean I am more likely to be accepted?
Nope! Disney does not care when you applied they look for candidates who are a good fit for the company. So, if you don't apply at app drop it is fine you can still be accepted (I did not apply app drop).

Does when you apply determine the role you are given?
Nope applying in the beginning does not mean you are more likely to not be given QSFB for example, so apply whenever you feel like it.

How are roles determined?
Despite popular rumors of certain backgrounds are chosen for certain roles or locations it is really not the case Disney places people based on their needs as a business.

Can I change to something other than the role offered?
No, unless you have some dire medical need to change roles Disney will not adjust it -the offer is take it or leave it.

Can I change from Advantage to Non-Advantage?
No again the offer is take it or leave it there is no switching.

Is Disneyland different than WDW?

Yes, it is truly for starters location one is in California -which is much more expensive to live in than central Florida. I could do a very long list here, but one of the main difference is where CPs stand on the totem pole. If you notice Florida CPs are not apart of the unions, have no sick days, have no vacation days, and are interns in all sense of the word without seniority of any kind. In California however that is not the case CPs are considered casual regular and therefore receive sick days, and are able to build seniority as well however they also pay the union dues. Now I know you are all asking why the difference? California law ensures that CPs in Disneyland meet certain criteria, and Florida does not have such laws in place.


If you are interested in possible interview questions please check out this posting: Phone screening

Relax I know this process can be very long and drawn out, but Disney goes through this a lot -so calm down. Everyone in the end will find out their decision (unlike PIs -yup for another post though). For those who are accepted welcome to the Disney family, and for those who are not keep trying -Dreams come true remember? They just take time. Best of luck and pixie dust to everyone this application season.

As a note keep in mind if you are also applying for Professional Internships or Management Internships it is 100% fine. One process does not affect the other, and if by chance you receive a college program offer than a professional internship one later you are allowed to accept it without issue (it is considered a promotion).


*You will need to attend auditions in order to be considered for a character performer
**Concierge and Front Desk were pulled from the Fall 2016 rounds and Spring 2017, so accepted CPs were transferred to other roles.

16 January, 2016

Here Comes the Web-Based Interview

I originally had no intentions of making a post for the Web-based interview, but as I realized it might be useful since you cannot move onto the phone screening without. 

What is the Web-Based Interview (WBI)?
It is Disney’s version of a pre-employment screening test that determines if they are going to moved forward with you as a candidate. 

What does it consist of?
There are going to be scale questions from 1-10, such as how excited are you to work at Disney on a scale of 1-10. There are also going to be situational multiple choice questions such as are you always on time, and varies answers to select following that prompt. Also on the WBI are going to be agree/disagree type questions with 5 options (strongly disagree, disagree, neutral, agree, and strongly agree).  

How long is the WBI?
It should take approx. 40 minutes to complete the entire interview (aka questionnaire)

What happens if I do not pass?
Well I hate to be the bearer of bad news, but your chances of getting an offer for the Disney College Program this year are 0%. 

How do I know if I passed or failed?
Well unlike the PIs who get stuck in limbo after applying you lucky CPs find out right away if you pass or fail after the WBI –Why? It tells you. 

I will state due to changes in the way Disney now does their applications as of 2016 not everyone who fills out an application automatically gets a WBI offer.  

I feel I should have a section for the 5 option (strongly disagree-strongly agree) section of the interview, since there are varied mix opinions out there. I will say as someone who has taken this several times (DCP and non-DCP) with Disney, and passed every time here is what I have found that works. 

  • You do not always have to put strongly as an option, since that could also hurt your chances. Now here is why…
    • These pre-employment tests want you to have an opinion yes, but having strong polar opinions looks bad for a future employee. So, instead of having polar opposite answers the entire time try to have them scattered into your answers instead of that being the only option. 
  • Try to avoid neutral 
    • Now I will admit I have put neutral as an answer it does not hurt to do so, but do not overuse it. Why? It looks like the opposite of always putting strongly it seems like you do not have an opinion at all. 
  • Agree and Disagree work just fine 
    • These two options are opinions, and the ones I heavily use during my WBI with Disney. They still give you more of opinion then neutral, but not as polar opposite opinions as strongly. 
  • Overall, the most successful WBI is going to consist of most likely this…
    • Few to none of neutrals
    • Most of them being agree and disagree
    • Several being strongly in either direction

Again this is just what I have found personally that has worked in passing the WBI for Disney if you have taken it before, and found another strategy that works as well. 

  • Best Advice for the WBI:
    • There are repeat question in different forms on purpose!!!
    • Try to answer these questions the same way you answered them before they are looking for consistency 
  • Try to answer as honestly as possible 
    • That way when you do get to those repeat questions you won’t have to guess what you answered
    • Also answer though what they want for some questions a prime example is the question “are you always on-time” no one in their right mind is going to say no, so always say yes
  • On scale questions be honest as well 
    • Also for those wondering 1 is the lowest and 10 is the highest
  • Take your time completing this do not rush through it 
  • Think about who you are applying for –what does Disney want/expect you to answer 

I also want to be 100% clear when I say be honest do be honest, but not completely I mean come on if you are always late –do not tell them that! Just thought I would clarify since there is going to be that one person who takes it the wrong way. 

*Important note: If you fail the WBI you cannot apply for any WBI positions for 6 months (not the general it is down to the day) as it is kept on ‘file for that long. So, if you applied on January 1, 2016 and fail the WBI you cannot apply again for a WBI position (including the DCP) until June 1, 2016. For those who do not believe what I just wrote here is a screenshot taken directly from the Disney program Blog. 



I will also say as of 2016 candidates are provided with the latest date they will hear decisions (this does not apply to PIs/MIs).  Bets of luck on those WBI you DCP hopefuls!